Michael Assis
Hey, Michael here. Thought I’d give you a non-ai written intro telling you a bit about who I am.
I have over a decade in the computer games industry and I have been on the launch teams for some of the biggest multiplayer games in existence. From writing code, to selling hardware, I am a technical generalist with a huge skillset. Now that I have access to AI and advanced automation technology, I can put all of this experience to use!
I have achieved a lot in my career, and I’m thankful for all the opportunities but it is now time for me to start something new that can help the people I care about. My goal with assist.wtf is to help local small and medium businesses with IT related issues.
Outside of being a nerd, I am an active martial arts practitioner with a passion for anything with an engine. When I started working at the age of 15, I was taught that the best way to get ahead was to work hard and to play hard.
Timeline
2014 – 2017 | Multiplay (Start-up)
Feb 2014 – Technical Support
Supported game servers for 50+ titles (Rust, Minecraft, Ark, etc.)
Helped scale support during the Rust server explosion
Provided infra support at Insomnia gaming festivals
Assisted with Titanfall 1 migration from Azure to Multiplay tech (first AAA experience)
Oct 2016 – Titanfall 2 Launch
Lead tech support for Titanfall 2 on hybrid scaling tech
(Possibly first in the world to finish the campaign!)
Apr 2017 – Technical Operations Manager
Promoted to lead Multiplay’s global technical support team
2017 – 2019 | Unity Technologies
Nov 2017 – Multiplay acquired by Unity
Shifted focus to educating Unity teams on Multiplay’s tech stack
Jan 2018 – Global Support Manager
Built and led a global dev support team (UK, US, South Korea)
Supported internal Unity teams with launch practices
Feb 2019 – Built and managed the technical team & provided direct launch support for Apex Legends
2019 – 2020 | Gameye (Start-up)
Sep 2019 – Technical Support Manager
Ran world’s first 5G multiplayer test with Vodafone
Helped launch Pacer, Chivalry 2, Slapshot: Rebound on Gameye tech
2021 – Present | Independent & Founding Work
Jan 2021 – Founded Assis-ted Services Ltd.
Started consulting for start-ups across gaming and fintech
Supported Accelbyte with hyper scaling, documentation & hardware
Closed first $70k/month infrastructure deal for a client
Helped fintech start-up Argyle level up their support ops
Aug 2021 – Co-founded 3DNow.uk
Delivered low-cost 3D printed products to 100+ customers
2022 – 2024 | G-Core & Creative Assembly
Jan 2022 – Business Development @ G-Core
Landed a deal worth 70% of yearly quota with a UK-based satellite broadband company
Travelled all over Europe helping various gaming clients with their infrastructure needs
Apr 2023 – Service Ops Engineer @ Creative Assembly
Supported launch of Total War: Pharaohs
Prepped live services for Hyenas (cancelled)
Jan 2024 – Cloud Optimization Engineer
Reduced Creative Assembly’s cloud spend by 40%/month
2024 – 2025 | AI, Automation & Assist.wtf
June 2024 – Redundant → Annoyed → Automated Job Applications
Built a system that auto-applied to 1,000+ jobs every 3 days
Got noticed for breaking LinkedIn’s “Easy Apply” system
Jan 2025 – Building Something Better
Built personal AI automation cluster on a gaming PC
Started designing the framework for Assist.wtf
Apr 2025 – Assist.wtf Beta Test Begins
Launching automation for businesses who don’t want to deal with tech
assist ai
Specs:
Intel i5-8600k @ 3.6GHz
32 GB DDR4 @ 2133 MHz
NVIDIA GeForce RTX 4070ti
10TB SSD Storage
Timeline
2024 – 2025 | Building Assist AI
Dec 2024 – Hardware Upgrade
Converted personal gaming PC into a dedicated AI host
Jan 2025 – Multi-Node Testing
Successfully distributed Assist AI across multiple consumer-grade machines
Feb 2025 – Automation Flows Built
→ Explain the Chain
Chatbot powered by a local Ollama 3.1 LLM
Connected to Wikipedia and CoinGecko for real-time info
Simplifies Blockchain and Web3 for non-technical users
→ Shop Bot
Full sales flow handled via chatbot
Greets customer, lists products, manages basket, processes and verifies payment
Requires only product updates from the business owner
→ South Coast Skyline
Content publishing flow with generative AI for captions
Drag-and-drop scheduler for fast content planning
→ Business Assistant
Internal chatbot that helps run Assist.wtf
Integrates with Google Sheets, Drive, Calendar, Gmail, Notion and more
Supports voice transcription for note-to-action flows
March 2025 – Stability Testing
Ran multiple uptime tests to ensure Assist AI remains reliable under load